About the role
NeedAWebNow is a two-office web design and digital marketing agency where the founder is still the lead strategist and the primary point of contact on every account. That only works if the calendar, the inbox and the follow-ups are genuinely handled. As Executive Assistant you keep that running: scheduling client calls across our Orlando and Miami offices, getting the material ready before each one, and making sure nothing agreed on a call quietly dies afterwards.
What you’ll do
- Own the founder’s calendar and inbox triage — scheduling and confirming client calls, free digital audit reviews, and appointments at both the Orlando and Doral offices.
- Prepare and send client-facing paperwork from our existing templates: proposals, audit reports, invoices and new-client onboarding documents.
- Track the action items that come out of client calls through to done, and chase the ones that stall — by email and by phone, with clients and with contractors.
- Keep client records, project notes and contact details current in Mission Control, our internal dashboard, so an account’s history is never stored only in someone’s head.
What we’re looking for
- Two or more years in administrative, executive-support or office-coordination work, with references we can actually call.
- Clear, professional written English. Conversational Spanish is strongly preferred — roughly half of our client work runs in Spanish.
- Someone at home in email, shared calendars and a browser-based dashboard, who can pick up an unfamiliar web tool without being walked through it.
Schedule
Part-time, about 20–25 hours a week, Monday through Friday inside normal business hours. This is a hybrid role: most of the work is remote, with regular on-site time at our Orlando office at Pipeline Workspaces, 20 North Orange Avenue, for client appointments and in-person work sessions. Our offices run by appointment, so your on-site days are confirmed with you about a week ahead rather than fixed to the same weekday every week.